Privacy Policy

Last Updated: 12 June 2026

Introduction

Saygrass Ltd ("Saygrass", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit enquiries, request quotations, apply for a franchise or use our services.

Who We Are

Company Name: Saygrass Ltd

Website: https://saygrass.com

Email: [email protected]

Telephone: +44 7360 277510

Information We Collect

We may collect:

• Full name

• Email address

• Telephone number

• Postal address

• Company information

• Franchise application information

• Website usage information

• IP address

• Browser information

• Device information

• Booking requests

• Quotation requests

• Customer communications

How We Use Your Information

We may use your information to:

• Provide quotations and services

• Process enquiries

• Manage bookings

• Respond to customer requests

• Process franchise applications

• Improve our website and services

• Send marketing communications where consent has been provided

• Comply with legal obligations

Legal Basis For Processing

We process personal information under one or more of the following legal bases:

• Consent

• Contract performance

• Legitimate business interests

• Legal obligations

Marketing Communications

We may send marketing communications where:

• You have provided consent

• You are an existing customer and we have a legitimate business reason to contact you

You may unsubscribe at any time.

Data Sharing

We do not sell personal information.

We may share information with:

• CRM providers

• Marketing providers

• Website service providers

• Professional advisers

• Legal authorities where required by law

Data Storage

We take reasonable technical and organisational measures to protect personal information.

Information may be stored electronically within secure cloud-based systems.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Protect business interests

Your Rights

Under UK GDPR you may have the right to:

• Access your information

• Correct inaccurate information

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Franchise Applications

Information submitted through franchise enquiries and applications may be used to assess suitability for franchise opportunities.

Additional due diligence may be carried out where necessary.

Changes To This Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page.

Contact Us

Saygrass Ltd

Website: https://saygrass.com

Email: [email protected]

Telephone: +44 7360 277510

Governing Law

This Privacy Policy shall be governed by the laws of England and Wales.